Flaree Help Center
Hi. How can we help?
This is the Flaree knowledge base. It covers how to set up Flaree for your company, how recognition works day to day, and how badges are earned. If you cannot find an answer here, open a support request and the team will pick it up.
Start here
Guide |
What it covers |
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Setting up your company, onboarding your team, creating recognition cards, and sending your first Flaree. |
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Your company profile, inviting and managing people, seats and roles, and grouping the team into departments. |
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The core action: how to send recognition, the daily points budget, group sends, and what happens afterwards. |
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The four badges, the exact rules behind each one, when they are calculated, and how people are notified. |
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Automatic Flarees for birthdays, work anniversaries and the company birthday: how to set them up and what gets sent. |
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The four ranking views, how points are counted, what the columns mean, and why sending Flarees does not move your position. |
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Asking your team a set of questions, collecting the answers, and reading the results. |
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Every recurring message Flaree sends: what arrives on which day, who receives it, and whether it lands in Slack or your inbox. |
What Flaree is
Flaree is an employee recognition and engagement platform. People send each other Flarees, recognition cards tied to your company values, and those transfers turn into points, leaderboard positions, and badges.
It is web first. Slack is optional, so nobody is locked out of recognition because they do not live in a chat tool.
The core ideas
Term | What it means |
|---|---|
Flaree | A recognition card one person sends to another. Carries a message and a number of points. |
Card | The template a Flaree is sent from. Pick one of the built-in templates or create your own around your values. |
Points | What the recipient earns. Points drive the leaderboard. |
Leaderboard | Ranking by points received. Filterable by month, quarter, sprint, and department. |
Badge | Automatic recognition for people who send consistently. Four kinds, awarded on a schedule. |
Still stuck?
Open a request in the Flaree service desk and the team will pick it up. Pick the type that matches what you need:
Request type |
Use it when |
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You need help installing, configuring, or troubleshooting something. |
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Something is not working properly and you want it fixed. |
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You have an idea for something Flaree should do. |
You can also reach the service desk from inside the app, under Settings → Help.
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