Security and your account
Security and your account
The Security tab in Settings is where you read Flaree's security and privacy documents, leave an organization, hand an organization over to someone else, delete an organization, or delete your Flaree account. This page explains what each option does, who can use it, and what happens to your data afterwards.
Where to find it
Open Settings and choose Security in the side menu. Every member of an organization sees the tab. Guest accounts do not.
What you see on the tab depends on your role:
Section | Who sees it |
|---|---|
Documents | Everyone. Owners and administrators also see the Sub-processors list and the Data Processing Agreement. |
Leave organization | Members and administrators. The owner cannot leave without handing ownership over first. |
Transfer ownership | The organization owner only. |
Delete organization | The organization owner only. |
Delete account | Everyone. |
Documents
Each document opens in a new tab.
Document | What it covers |
|---|---|
Security at Flaree | How Flaree protects your organization's data. |
Terms of Service | The terms of using Flaree. |
Privacy Policy | What personal data Flaree processes and why. |
Sub-processors | The third-party services that process data on Flaree's behalf. Owners and administrators only. |
Data Processing Agreement (DPA) | A PDF for whoever signs the contract for your organization. Owners and administrators only. |
Confirming that it's you
Leaving an organization and deleting your account both ask you to confirm your identity first:
- If your account has a password, type it.
- If you sign in with Google or another provider and have no password, click Send code. We email you a 6-digit code that is valid for 15 minutes. You can ask for a new one after 60 seconds.
After 5 wrong attempts in 15 minutes, Flaree asks you to wait a few minutes before trying again.
Leave an organization
Use this when you no longer want to be part of one organization but want to keep your Flaree account.
- Go to Settings β Security and click Leave organization.
- Confirm with your password or an email code.
- Click Leave organization.
What happens next:
- You lose access to that organization straight away. Your account and your other organizations stay as they are.
- The owner gets an email that you left.
- Flarees you sent stay with the people who received them.
- Only an owner or administrator can invite you back. A regular invitation to your address is blocked, so they use Invite again (see People who left below).
If you own the organization, the Leave option is not shown. Transfer ownership to someone else first, then leave.
Transfer ownership
The owner is responsible for billing, members and settings. Transfer ownership when someone else should take that over, for example when you change roles or leave the company.
- Go to Settings β Security and click Transfer ownership.
- Choose the new owner. Administrators are listed first, but any eligible member can take over.
- Click Send code. We email you a code that works only for this handover, to this person, for 15 minutes.
- Enter the code and click Transfer ownership.
Who can become the owner: an active member of the organization with a confirmed email address. Pending invitations and guests are not eligible. If nobody qualifies, the modal tells you so.
What happens next:
- The new owner takes over immediately. They do not need to accept.
- The new owner gets an email, and a "You now own" banner in the app for 14 days.
- You stay in the organization as an administrator with the standard administrator permissions. Any custom permissions you had are replaced.
- If the billing contact email was yours, it switches to the new owner's email.
Delete an organization
Only the owner can delete an organization. This removes it and its data for everyone, and it cannot be undone.
- Export anything you need first.
- Go to Settings β Security and click Delete organization.
- Check how many people will lose access, then type the organization's name exactly as shown (it is case-sensitive).
- Click Delete organization.
What happens next:
Item | What happens |
|---|---|
Organization data | Deleted: members, Flarees and their history, points, surveys and settings. Removal starts right away and we cannot restore it. |
Subscription | Cancelled. |
Invoices and billing records | Kept for as long as tax law requires. |
Other members | Each gets an email. Anyone who belongs to no other organization loses their Flaree account too. |
Your account | Signed out. If this was your only organization, your Flaree account is deleted as well. |
Delete your account
Deleting your account removes you from every organization you belong to and signs you out on every device. To come back, you would create a new account with a new history.
- Go to Settings β Security and click Delete account.
- If you own any organizations, decide what happens to each one (see below).
- Optionally tick Also erase those records and the comments I wrote.
- Confirm with your password or an email code, then click Delete account.
Organizations you own
Every organization you own needs a decision before you can delete your account:
- Hand it over: choose a new owner from the list. No separate email code is needed here; your account confirmation covers it.
- Delete it as well: tick Delete this organization as well and type its name. This works the same as Delete an organization above.
If you are the only person in an organization, deleting it is the only option. The handovers, the organization deletions and your account deletion happen together: if one step fails, nothing changes.
What is removed and what stays
Item | What happens |
|---|---|
Your profile | Name, email, password and profile photo are removed. You appear as "Deleted user". |
Sign-ins and connections | Signed out everywhere. Social sign-in (such as Google) and your Slack link are disconnected. |
Badges | Removed. |
Flarees you sent | Stay with the people who received them, without your name. |
Your name and email, per organization | Each organization keeps them for up to 90 days, so its administrators know you left. |
Proof of deletion | A coded form of your email is kept for up to 12 months. |
Invoices | Kept for as long as tax law requires. |
Erasing your records and comments
If you tick the erasure option, Flaree also:
- skips the 90-day name and email copy and the 12-month proof of deletion,
- removes the comments on Flarees you sent and your Flareeboard messages,
- deletes your survey answers.
The Flarees themselves still stay with the people who received them, and invoices are still kept as tax law requires.
You get a confirmation email at your old address once the account is deleted.
People who left (owners and administrators)
Owners and administrators can see who left the organization or deleted their account.
- Open Users.
- Open the actions menu and choose Show people who left.
The list shows people who left or deleted their account in the last 12 months, newest first, with a note on which of the two they did. After 90 days the name and email are no longer shown. People who asked for their records to be erased do not appear.
To bring someone back, click Invite again, check the email address, and send the invitation. They left on their own, so check with them first. The invitation needs a free seat. Someone who deleted their account comes back with a new account; their old history is not restored.
Common questions
I don't see the Security tab.
Guest accounts do not have it. If you are a regular member and still don't see it, refresh the page or sign out and back in.
Why can't I leave my organization?
You are its owner. Transfer ownership first, then the Leave option appears.
Can I undo deleting my account or my organization?
No. Both take effect immediately and we cannot restore the data. For an organization, export anything you need before you delete it.
Do the people I recognized lose their Flarees when I delete my account?
No. Flarees you sent stay with the people who received them, shown without your name.
Does the new owner have to accept a transfer?
No. Ownership moves as soon as you confirm, and the new owner gets an email about it.
I sign in with Google and have no password. How do I confirm?
Click Send code. We email a 6-digit code to your account address. It is valid for 15 minutes.
Someone left by mistake. How do I add them back?
Open Users β Show people who left and click Invite again. A normal invitation to their address is blocked on purpose.
Where do I get the DPA for our legal team?
Owners and administrators find it under Settings β Security β Documents.
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